4 types of expertise needed to build a great Dialogflow web chat UI.
There are 4 types of expertise needed to build a powerful Dialogflow website chat UI with Botcopy. But almost nobody has all four of the skillsets.
That’s okay! Discover the four types of people who sign up for Botcopy and how we help them fill in the gaps to create a best-in-class Dialogflow web chat UI. These customers routinely make fantastic things happen, even while lacking four heads.
Which of the fab four user types describes you? And how can you get the help you need to lead in the AI revolution?
Read on to find out. Then sign up for a free trial at https://botcopy.com/
The Backend Behemoth:
If you’re this type, it means you can tackle Dialogflow CX without breaking a sweat and build out exciting backend fulfillment in Dialogflow involving JavaScript, JSON, and even Python. You have the ability to use web hooks and integrations to sew in your databases and third-party tools to revolutionize your customer service operations. The backend logic is arguably the coolest part of Google Cloud Dialogflow CX and you have it covered!
However, if you lack these abilities, you‘re going to need help getting the most out of Botcopy.
The Web Dev Warrior:
Frontend and backend development are different animals! As a web developer, you can quickly tap into Botcopy’s most remarkable chat UI features, e.g., page-specific bot prompts and window methods, event listeners, ref parameter detection, and more. In addition, you know how to embed the correct code snippets from our docs into your web elements, events, and source code. All’s well that front-ends well!
However, if you lack these abilities, you‘re going to need help getting the most out of Botcopy.
The Word Nerd
If this describes you, huzzah and good tidings my fellow vocabulist! The AI revolution is upon us, and we writerly folk have a seat at the table because good writing and communication are central to bot-building. You know how to generate clear, concise responses and nail the right personality to create an engaging and enjoyable experience. Sure, chatGPT can write middling rough drafts, but who’s going to make sure the writing is spot-on spectacular? You, that’s who.
However, if you lack these abilities, you‘re going to need help getting the most out of Botcopy.
Commander Data
Charts and graphs are how you roll. Plus, you know how to frame your questions and get meaningful answers. You have no problem firing up the analytics tools and knowing what to do with them, which is the lifeblood of how bots learn. Without you, projects fail to thrive, and AI has no future.
However, if you lack these abilities, you‘re going to need help getting the most out of Botcopy.
So, now what?
Don’t worry; you’ll be fine. Like I said, nobody is all four. (Except Dustin and Alex.) To help make your life easier — even before you have buy-in from your department heads — Botcopy helps you fill in the gaps until you get enough traction to extend your team or enlist an appropriate agency.
We troubleshoot Dialogflow and frontend issues, provide guidance on how to word your intents and defaults, and help you set up and interpret analytics so that you get your ship in order quickly and easily.
Don’t get me wrong; you need to bring your A-game because Dialogflow CX is a pro-grade NLU framework, and it isn’t child’s play. But, if that doesn’t intimidate you, welcome to the family. At Botcopy, we take care of our own.
And the best part is, getting your brilliant Dialogflow brain onto your website in a rich, secure, accessible way will be a cakewalk. We have a native Dialogflow integration and the most robust no-code Dialogflow web chat UI in the world. ADA 2.1 AA compliant, secure, ready for enterprise and the public sector out of the box.
We even have a best-in-class live chat suite for human handoff and available open endpoints to satisfy any requirements.
But wait, WHY do any of this?
You should always have a WHY. Here’s one possible answer:
BECAUSE zillions of people go to websites for customer service. You don’t want those people x-ing out of your weak-ass web bot and making your live agents answer repetitive questions all day. Instead, you want an intelligent bot to dynamically answer questions, learn, and access, store and send data, and perform high-value operations, 24/7, in every language.
In other words, you want to lead the AI revolution, not follow or be left behind. The future of enterprise and public sector operations demands nothing less. You want to be part of that future. More than anything. That’s the WHY.
Botcopy is an excellent way to be part of the AI future. And you don’t have to be a four-headed monster to get started. Come as you are. You’re more than enough, we promise.
